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Frequently Asked Questions
What is Twelve Yards Provision?
Twelve Yards Provision provides SEMH support, mentoring and alternative provision for young people aged 8–16 who may be experiencing attendance difficulties, school avoidance, SEND needs, behavioural challenges or risk of exclusion.
🧒🏻 What age range do you support?
We support children and young people aged 8–16 years.
Who can refer a young person?
We accept referrals from:
• Schools
• Local Authorities
• Social Care Teams
• Early Help Services
• Parents and Carers
🛡️ Are staff DBS Checked?
Yes, safeguarding is at the heart of everything we do. All staff and volunteers working directly with young people will undergo appropriate DBS checks and safeguarding procedures.
What types of needs do you support?
We support young people with:
• SEMH needs
• SEND
• EBSA (Emotionally Based School Avoidance)
• Attendance difficulties
• Risk of exclusion
• Confidence and engagement challenges
✅ Is Twelve Yards ICO Registered?
Yes. We are ICO registered and committed to handling personal information safely and in accordance with UK GDPR requirements.
Do you provide transport? 🚎
Transport support may be available depending on location, referral needs and capacity. Please contact us to discuss individual circumstances.
📞 How do I make a referral?
You can contact us directly through our website, email or telephone. We will discuss the young person’s needs and identify the most appropriate support package.
How is support tailored to the young person?
Every young person is different. We create individual support plans based on their needs, strengths, goals and circumstances.
📍 Which areas do you cover?
We are based in Wakefield and support young people across Wakefield and surrounding areas of West Yorkshire.
What makes Twelve Yards different?
We combine mentoring, SEMH support, positive relationships, practical engagement and long-term aspirations to help young people build confidence and move forward positively.
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